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KnowledgeWare
("know-what" and "know-how") for healthcare organization boards/directors designed to help them improve their performance and contributions.


The fine print:
These copyrighted materials are provided as open-source documents, free-of-charge. You may:
Х print, copy and distribute them in hardcopy;
Х circulate them as pdf files; or
Х direct others to www.BoardFood.com, navigational aids page to download them.
You may not post these pdf files on internet or intranet websites. Additionally, they must be used exclusively for non-commercial, educational purposes; sale or repackaging, in any form, is prohibited. You're expected to respect my intellectual property and not use das stuff as the content for other types of works (e.g., written documents, speeches, presentations, web postings, etc.) without my permission.
 

 
GOVERNANCE/DIRECTORSHIP

Illustrative Board Charter
A nonprofit healthcare organization board "job description" including a specification of obligations, responsibilities and roles.
download document:
click here  brd_charter.pdf

Board Stakeholder Briefing
The purpose of all boards is to represent the interests of an organization's owners; shareholders in commercial corporations, stakeholders in nonprofits and constituents in government agencies. This paper focuses on the stakeholders of nonprofit healthcare organizations ... how to: identify/specify the key ones; understand their needs/interests; and govern on their behalf. This is the essence of great governing; everything else is detail.
download document:
click here  stakeholder_briefing.pdf

Illustrative Director Position Charter
"Job description" for a nonprofit healthcare organization director, including: core expectations, required competencies and tasks/functions.
download document:
click here  dir_pos_charter.pdf

llustrative Board Chair Position Charter
Specification of the board chair role, functions and qualifications.
download document:
click here  brd_chair_charter.pdf

Illustrative Conflict-of-Interest Protocol
Definition/specification of conflicts, guidelines/requirements and director attestation.
download document:
click here  coi_protocol.pdf

Illustrative Confidentiality Protocol
Nature/importance of confidentiality, guidelines/requirements and director attestation.
download document:
click here  confd_protocol.pdf
 
Glossary of Healthcare Terms, Concepts and Acronyms
download document:
click here  hc_glossary.pdf
 

 
ASSESSMENT

Periodic evaualtion, feedback and performance improvement action planning is the "breakfast of champions."

Healthcare Governance Benchmark Practices Checklist
How well does your board stack up? A 45 item inventory for assessing your governing systems, procedures and practices against benchmarks drawn from the literature.
download document:
click here  gov_bmp_checklist.pdf

The checklist (above) is a basic tool. Every several years, boards should engage in a comprehensive and thorough assessment process and then employ the results to do performance improvement action planning. One of the best methods available for doing this is GAP, The Governance Assessment Process; offered by The Center for Healthcare Governance, American Hospital Association [full disclosure: under contract, I designed the GAP assessment tool for CHG, although now receive no financial benefit from its sale].
download a brief description of GAP:
click here  CHG_GAP.pdf
More information is available at CHG's website: www.americangovernance.com

Director Assessment
A package of tools including: 48 item self-assessment inventory; questions for analysis and reflection; and performance/contribution action planning guide.
download document:
click here  dir_self_assmt.pdf

Board Meeting Quick Assessment
An inventory that can be used by directors to evaluate the effectiveness and efficiency of board meetings. Collective assessments can then be employed to discuss how meeting process, substance and outcomes can be improved.
download document:
click here  meeting_eval.pdf
 

 
BOARD COMMITTEES

Illustrative Executive Committee Charter
Description/specification of board committee purposes, key tasks, meeting frequency, composition and staffing.
download document:
click here  excom_charter.pdf

Illustrative Ends/Planning Committee Charter
Description/specification of board committee purposes, key tasks, meeting frequency, composition and staffing.
downlown document:
click here  ends_plan_charter.pdf

Illustrative Executive Performance & Compensation Committee Charter
Description/specification of board committee purposes, key tasks, meeting frequency, composition and staffing.
download document:
click here  exec_perf_cp_charter.pdf

Illustrative Medical Staff Credentialing & Quality Committee Charter
Description/specification of board committee purposes, key tasks, meeting frequency, composition and staffing.
download document:
click here  creden_qual_charter.pdf

Illustrative Finance Committee Charter
Description/specification of board committee purposes, key tasks, meeting frequency, composition and staffing.
download document:
click here  finance_charter.pdf

Illustrative Audit Committee Charter
Description/specification of board committee purposes, key tasks, meeting frequency, composition and staffing.
download document:
click here  audit_charter.pdf

Meeting with the Auditors
A set of guidelines for structuring/facilitating a board meeting with the independent/external auditor at the conclusion of the organization's audit. Includes illustrative questions that might be posed by directors.
download document:
click here  audit_meeting.pdf

Illustrative Governance & Nominating Committee Charter
Description/specification of board committee purposes, key tasks, meeting frequency, composition and staffing.
download document:
chick here  gov_nom_charter.pdf
 

 
BOARD INFRASTRUCTURE

Director Compensation in Nonprofit Healthcare Organizations
A paper addressing the assets/liabilities of compensating healthcare organization directors and recommendations for designing compensation plans.
download document:
click here  dir_comp.pdf

Illustrative Governance Coordinator Position Charter
A job description for the individual who provides staff support to the board; includes specification of key responsibilities, core competencies success criteria and reporting relationships.
dowlownd document:
click here  gc_pos_charter.pdf

Board Retreat Planning
Guidlines for designing and executing great board retreats; includes a discussion of key succes criteria.
download document:
click here  brd_retreats.pdf

Retaining A Search Consultant
A five step process boards can employ to request RFPs from, assess and select an executive search firm.
download document:
click here  search_con_reten.pdf

 
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copyright - Dennis Pointer, 2008